Frequently Asked Questions

Feel free to contact us if you have any additional questions or concerns.

What is inpatient rehabilitative care?

Inpatient rehabilitative care is when rehabilitative services are provided to patients in a hospital setting. Rehabilitation is a medical specialty that helps people recovering from disabling diseases or injuries. It can be effective for a myriad of people, including those recovering from strokes, orthopedic, brain and spinal cord injuries, and other impairments as a result of injuries or illnesses.

Rehabilitative care includes various treatments, such as physical, occupational and speech therapies. These therapies are used to help patients increase and prevent further loss of everyday productivity and independence. The goal is to improve quality of life for individuals through enhancing their independence with daily living activities, work and family responsibilities.

Rehabilitation is significant to a patient’s healing process. Patients who receive rehabilitative services in a hospital setting often experience positive results in regaining or improving productivity and independence. For example, a recent national study shows that patients treated in inpatient rehabilitation facilities have better long-term results than those treated in skilled nursing facilities. The study, which was commissioned by the ARA Research institute, shows that patients treated in rehabilitation hospitals live longer, have less hospital and ER visits, and remain longer in their homes without additional outpatient services.

At Ernest Health hospitals, we provide inpatient rehabilitation to people recovering from disabling diseases and injuries, such as those recovering from strokes, brain, spinal cord and orthopedic injuries. We also treat individuals who may have chronic illnesses such as cerebral palsy, ALS (Lou Gehrig’s Disease), multiple sclerosis or Parkinson’s disease.

What is long-term acute care?

Most people who need inpatient hospital services are admitted to an “acute care” hospital for a relatively short amount of time. There are some patients who may be recovering from serious illnesses or injuries that require longer hospital stays. Long-term acute care hospitals (LTACHs) are certified as acute hospitals, but they focus on patients who – on average – need to stay in the hospital more than 25 days.

These patients are transferred from an acute hospital’s intensive or critical care units to long-term acute care hospitals like those of Ernest Health. There, they can receive additional long-term or critical care services. LTACHS specialize in treating patients who may have more than one serious condition, but who may improve with time and care and return home.

At Ernest Hospitals, we provide long-term acute care services to patients who are recovering from serious illnesses or injuries. Often these individuals require additional critical care services for medically complex conditions such as trauma, infectious diseases, wound healing, cardiovascular disease, stroke, amputation and ventilator weaning.

Why should I choose an Ernest Health hospital?

Patients are our priority.

At Ernest Health, we are passionate about patient care. We consider it a privilege to be able to provide services to patients and their family members within their communities. We are committed to providing the highest level of care available, and never take our responsibility to our patients for granted.

We strive to create healing and nurturing environments for our patients that not only meet their medical needs, but address their emotional and social needs as well. We believe that this comprehensive approach can help our patients recover more fully – allowing them to return home with the highest level of independence possible, and helping to minimize any return hospital visits.

Our patient care efforts at Ernest Health hospitals have earned us national recognition as a healthcare leader, meaning that we provide the highest level of available care to our patients in their own communities. We consider it privilege to be able to offer high-level care and are honored to be a vital part of the communities we serve.

How long has Ernest Health been around?

Ernest Health was founded in 2004. We have been providing specialized medical and rehabilitative services to our patients through our rehabilitation and long-term acute care hospitals since 2005, when our first hospitals opened in Las Cruces, New Mexico; Brownsville, Texas; and Johnstown, Colorado.

Every year, we treat thousands of patients through our hospitals who are recovering from disabilities caused by injuries or illnesses, or from chronic or complex medical conditions.

Where are Ernest Health hospitals located?

Our hospitals are located throughout the United States in Arizona, Colorado, Idaho, Indiana, Montana, New Mexico, Ohio, South Carolina, Texas, Utah, and Wyoming.

Each hospital is managed locally to best meet the needs of each community. However, we share information, knowledge, and resources throughout all our hospitals so we can continually evaluate and improve the delivery of care to our patients.

How do I get referred to an Ernest Health hospital?

Your physician or a healthcare provider will coordinate your continued long-term or rehabilitative care, so it’s important to discuss your options and preferences with them. You may request an Ernest Health hospital through your physician or a healthcare provider who will take the proper steps to coordinate your care with us. To ensure we are the best fit for your medical needs, all potential patients are evaluated individually to ensure an appropriate admission to the right hospital setting for their recovery.

Can I go to an Ernest Health hospital even if it’s not in my hometown?

Yes. We often treat patients from surrounding areas near all our hospitals. We build our hospitals intentionally so that we can best provide services to the community we are in and outlying areas as well.

Can I pay my bill online?

Yes. To do so, you need to visit your hospital’s individual website and click “Pay Bill.” You may find your hospital’s website here.

Can I stay overnight with a loved one in the hospital?

Yes, as long as your loved one agrees. Please let a member of the medical team know of your intentions so proper arrangements can be made. Visitors are encouraged as an integral part of our patients’ recovery process, so family and friends are welcome. However, it’s important that visitation not interfere with your loved one’s medical care.

Can I be involved with my loved one’s treatment?

Yes. You may be involved in your loved one’s treatment with his or her permission. We feel it’s critical for patients and their family members to be involved with our medical staff as much as possible.

Our medical professionals work as a team with our patients and their family members to create individualized treatment plans so our patients can progress at their own ability levels. Our medical team includes specially trained physicians, nurses, social workers, case managers, and occupational, speech and physical therapists – among other medical professionals.

If I have a concern about my treatment, who should I contact?

Your satisfaction with our services during your recovery process is very important to us. During your stay, if there is anything we can do to make your stay more conducive to your healing process – or if you have a question or concern – we encourage you to talk to any member of your medical team or the management staff.

How can I apply for a job at Ernest Health?

Ernest Health has a variety of job opportunities available at our rehabilitation and long-term care hospitals that are located in Arizona, Colorado, Idaho, Indiana, Montana, New Mexico, Ohio, South Carolina, Texas, Utah, and Wyoming.